We all claim to practice empathy, but simply saying “I feel your pain” isn’t empathetic, it’s just this generations equivalent of the old unhelpful bureaucrats who would say “Look, I sympathize with your situation, but there’s nothing I can do.” Unfortunately, we seem to be moving further away from the real practice of empathy as the former statement is so detached from action that there isn’t any use for the “but” as a bridge to the “there’s nothing I can do.” We all want our concerns to be heard, matched with feelings of equal concern, and ultimately alleviated. Yet, without real empathy there is no guarantee that any amount of listening to the problems of another will lead to a compassionate act. To paraphrase the essayist Leslie Jamison:

Empathy offers a dangerous sense of completion — thinking something has been done because something has been felt. Tempting us to feel virtuous because we’ve wandered into the ambiguous arena of trying to feel someone else’s pain. The peril of empathy isn’t that it can make us feel bad, but that it can make us feel good. which encourages us to think of empathy as an end in itself rather than a catalyst in a larger process of understanding.

Empathy, as I understand it, is the ability to feel what another is going through. It’s more than an understanding, it’s putting yourself in the situation of another to have a shared experience. Instead of imagining how someone else is feeling, try imagining how it would feel if this were happening to you. In an instant, you can be transported to the forefront of the problem at hand, and come face-to-face with the main point of empathy; that really feeling someones pain feels painful. When that happens, the “there’s nothing I can do” has a greater likelihood of transforming into “how can I help.”